TERMS OF SERVICE

By using this website or submitting your information, you agree to the following terms.

Use of Website

This website allows patients to:

- Request services 

- Submit appointment requests 

- Contact the clinic 

- You agree to use this site for lawful purposes only.

No Medical Advice

Information on this website is provided for general informational purposes only and does not constitute medical advice.

For medical concerns, please contact the clinic directly or seek appropriate care.

 

Appointments

Submitting a request does not guarantee an appointment.

All appointments are subject to confirmation by clinic staff.

 

SMS Terms of Service

By submitting your information through the Eastway Medical Clinic & Urgent Care website, you consent to receive SMS text messages related to your inquiry. These messages may include appointment scheduling, appointment reminders, and follow-up communications regarding your request.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Once you send “STOP,” you will receive a confirmation message, and you will no longer receive SMS communications from us unless you opt in again by submitting a new request through our website.

If you need assistance with our messaging program, reply “HELP” to any message or contact Eastway Medical Clinic & Urgent Care directly at 704-360-8893 / 980-980-2922

Please note that wireless carriers are not responsible for delayed or undelivered messages.

Standard message and data rates may apply for both incoming and outgoing messages. Message frequency may vary depending on your interaction with our services. For questions regarding your text or data plan, please contact your wireless provider.

Eligibility

By opting into SMS communication, you confirm that:

You are at least 18 years old 

You are the authorized user of the mobile number provided 

 

Message Delivery

Eastway Medical Clinic and Urgent Care and mobile carriers are not responsible for delayed or undelivered messages.

 

Changes to Terms

We may update these Terms of Service at any time. Updates will be reflected on this page.

For more information on how your data is handled, please review our Privacy Policy here: https://contact.eastwaymedicalclinic.com/privacy-policy-page

CONTACT US

Phone: 704-360-8893

© Copyright Eastway Medical Clinic and Urgent Care 2026.

All rights reserved.