Privacy Policy

Effective Date: 04/16/2026

Eastway Medical Clinic and Urgent Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information when you interact with our website or request services:

- Name 

- Phone number 

- Email address 

- Service requested 

How We Use Your Information

We use your information to:

- Respond to your inquiries 

- Schedule appointments 

- Send appointment confirmations and reminders 

- Provide follow-up communication related to your request or visit 

SMS Communication

By providing your phone number, you consent to receive text messages from Eastway Medical Clinic and Urgent Care regarding your request, appointment scheduling, reminders, and follow-up care.

- Message frequency varies based on patient needs 

- Message and data rates may apply 

- Reply STOP to opt out at any time 

- Reply HELP for assistance 

Information Sharing

We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes.

No mobile information, text messaging opt-in data, or consent will be shared with any third parties.

Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You may request to:

Access your personal information 

Correct your personal information 

Request deletion of your information where applicable 

Contact Information

Eastway Medical Clinic and Urgent Care
1220 Eastway Drive

Charlotte, NC 28205
Phone: 704-360-8893 / 980-980-2922
[email protected]